· Every booking made on AERONITY is subject to cancellation charges levied by the airline, which may vary by flight and booking class.
· Some booked fares may be non-refundable per the specific airline's policy.
· Offline cancellations: We also accept cancellation requests through the phone. However, our cancellation charges for such offline cancellations may be higher.
· Only cancellation requests made online or Registered Mobile or Registered Email (For emails travel date must be more than 48 Hrs) through our customer support shall be entertained. We shall not be liable to entertain any cancellation requests made through any other medium.
· For E-tickets, if your cancellation request is made less than 4 hours before departure, you'll need to contact the airline directly to get your reservation cancelled. We will not be able to provide any assistance for these cancellations.
· For E-tickets, if your cancellation request is made less than 24 hours before departure, you'll need to contact our customer care executive through telephone. The request through any other medium will not be entertained.
· If you have done a 'Web/ Tele Check-in' with the airline, get in touch with the airline for the cancellation. AERONITY will not be able to process the refund for the same and will not take any responsibility for the same.
· To cancel the tickets over the phone, call our Contact Number 8789018791